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Track
communications with the insurance company. Keeping track of your phone
calls can help you if you are ever denied payment as some states and insurance
companies will pay you if you can prove you were given an ok on something.
Patient
:_______________________________________________________
Patient ID number/claim
number_____________________________________
Issue___________________________________________________________
Resolution:_____________________________________________________
What the insurance company will
do: _______________________________________________
What you need to do: _______________________________________________
Follow up scheduled for:
____________________________________________
Person you spoke
with:_____________________________________________
Date and time you spoke with person:__________________________________
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