Archive for Julie Onofrio

Transference for Massage Therapists

Transference is one of the most important concepts to understand for a massage therapist but the least understood and talked about. It is usually covered in a few hour workshop in massage school. Transference is a very complex phenomenon that comes from the psychology profession. The reason that it is so important to understand is the fact that the process of transference is actually what can lead a person to becoming more aware of their thoughts and issues. Transference is what heals.

Ben Benjamin author of the book “The Ethics of Touch” defines transference as this:

Clients defer to the practitioner’s judgment because they desire to be helped by an authority figure that possesses greater knowledge, healing ability and, therefore, power.

Since a power differential exists in any health care relationship, the client may be inclined to respond to the practitioner as he or she would other authority figures, and in doing so, may recreate elements of similar past relationships. This situation is known as transference, a normal, unconscious phenomenon that appears during a therapeutic process. Professional helping relationships usually have a strong transference element in which the parent-child relationship is unconsciously re-established. In transference, unresolved needs, feelings and issues from childhood are transferred onto the helper.

Elliott Greene author of the book “The Psychology of the Body” writes this:

Transference is the displacement or transfer of feeling, thoughts, and behaviors originally related to a significant person, such as a parent, onto someone else, such as the massage therapist. It is a common reaction of clients to their therapists. A bit of transference happens in most relationships in which there is feeling present. Usually, transference-related feelings were formed in the past, so it could be said that these feelings transfer from the past to the present. In transference then, the client relates to the therapist and present moment as if the therapist were the significant person. In this sense, transference is a projection of the internal drama of the client, and the therapist is assigned a particularly important role and script.”

Nina McIntosh in her book “The Educated Heart” says this about Transference.

“Transference may sound complex and unusual, but it’s actually part of our everyday life even outside of our offices. It’s normal for any of us to bring the past into our present relationship. In fact it happens all the time. They are magnified ina manual therapy session because of the intimacy of the setting, the clients altered state and the way that the practitioner/client roles mimic those of the parent/child.”"Transference isn’t a rational process.

Terrie Yardly-Nohr in her book “Ethics for Massage Therapists” says this:

“The very nature of the therapeutic relationship allows transference to happen easily. Bodywork can trigger a variety of emotions from clients such as anger, frustration, sadness, fear, or joy. These feelings are generally the result of some emotion the client felt in the past towards another person.”

Cidalia Paiva in her book “Keeping the Professional Promise” says this:

“Transference refers to those situations where the patient projects onto the therapist old feelings or attitudes they had about significant people in their past, often parental figures. Transference is often referred to as ‘the unreal relationship in therapy’. The roots of transference are most often found in early childhood, and it constitutes a repetition of past conflicts with significant people in our lives.

So what is transference then?

Simply put, transference happens when there is difference in authority that resembles the parent-child relationship. The client who comes to a massage therapist receives the nurturing that they never received as a child and puts the massage therapist on a pedestal. The nurturing touch brings out the old feelings and emotions that were repressed or suppressed in early childhood. The client unconsciously begins to see the massage therapist as the nurturing parent and it can bring up feelings of attachment that were not resolved growing up. It is when the client unconsciously thinks that the massage therapist is their mother or father or other significant caretaker. Note the word – UNCONSCIOUS.

Attachment is what happens between a mother and child that allows the child to grow and build self esteem. The infant knows learns about themselves through touch. There are various stages of attachment that occur in child development where the infant feels like they are one with the mother. (And of course they once were in eutero.) As a child grows they learn that they are separate from the mother. This is where things often go astray. If a secure attachment is not formed in their early part of life, they will have life long challenges that result from that.

Massage and nurturing touch re-enacts the process of development. I actually think this is also why spa treatments are so popular with the use of healing waters and body wraps. Getting regular massage and developing a relationship with a massage therapist in which the client feels nurtured and cared for as if they were receiving it from their mothers can help heal the grief of not ever getting those early childhood needs met.

Transference is really important yet difficult to understand. The best way to understand it is to experience it. You may or may not have had some of these feelings arise when you were getting a massage from someone:

  • Feeling like you don’t want the massage to ever end
  • Not wanting to leave the office
  • Seeing the massage therapist outside of the office and wanting to follow them where ever they go.

Or from the other aspect seeing it in your clients:

  • bringing you flowers or special gifts
  • hearing about people’s personal problems
  • being asked to make exceptions in scheduling and payment options.
  • inviting you out socially as a friend
  • asking you out on a date or making other advances on you.

Or if you ever worked with a psychologist or mental health professional in therapy, you can come to learn more about transference from seeing your own. Becoming aware of your projections in a therapy setting can be a painful experience. It is a matter of getting a look at your unconscious thoughts through relationship. It can be a very eye-opening process and really lasts a lifetime.

While some of these things may just seem like normal things, it is difficult to know the difference. You probably won’t know the difference.

What you can do is create a code of ethics and a set of policies and procedures for your practice that will help you make proper decisions in any situation. It is having boundaries that teach people when they are in transference that you are separate from them is what will allow the person to heal and build self esteem.

The other thing about transference is that it not only occurs in these helping types of relationships but almost all relationships. Friendships, significant others, family members and the person who checks you out at the grocery store who seems to ‘look just like your mother”.

Reading and learning everything you can about transference can also help. These are some of my favorite books:

Getting the Love You Want: A Guide for Couples, 20th Anniversary Edition

Take Me To Truth: Undoing the Ego

The The Psychology of the Body (Lww Massage Therapy & Bodywork Educational Series)

Ethics for Massage Therapists

The The Educated Heart: Professional Boundaries for Massage Therapists, Bodyworkers, and Movement Teachers (LWW In Touch Series)

Issues and Ethics in the Helping Professions
On Becoming a Person: A Therapist’s View of Psychotherapy

Massage Training Controversy

One of the big issues in the massage profession has to do with the number of hours of education that one needs to become a professional, licensed massage therapist. While many states have adopted 500 hours of training as the basic amount of hours of massage school, there doesn’t seem to be any proof of what is really needed.

There seems to be two schools and probably many in between but the two basic versions are:

  • 100 hours of basic massage training focusing on giving massage
  • 500+ hours of extensive training in anatomy, physiology, orthopedic massage or some advanced systems of massage

When I went to massage school back in 1987, the basic requirements in WA State were 250 hours of massage school which did include anatomy, physiology, pathology and treatment massage for working with various basic conditions such as sprains/strains, headaches and common conditions. I was in the last group that was let in under those requirements of 250 hours. The number of hours of training that was required was going up to 500 hour of massage school where it stands now. I was very glad to be in the last class at 250 hours because I didn’t want to spend the extra time and money. The reasons for the increase in the number of hours of training was just an arbitrary thing that the state board seemed to come up with at the time. The massage schools were actually requesting it for no other reason than that they could make more money by getting students to stay longer. Keith Grant in his white paper on “Issues in Massage Governance” which he wrote in 2002 described this situation exactly. I have spoken about it here and really recommend that anyone who is interested in the future of the massage profession read it. It is quite lengthy and I have summarized this before on the blog.

Basically what he says is the same thing – that 100 hours of massage school is enough training to do massage and become a massage therapist.

People who think differently seem to have such an extreme reaction to this statement but don’t seem to have any proof or references to back themselves up other than statements like:

  • People can’t do medical massage with only 100 hours of training
  • People can’t give a good massage with only 100 hours of training
  • People need much more anatomy and physiology than could be fit into a 100 hour training class

There is a whole other controversy over the issue of medical massage. Does medical massage require extra training or is it just the ability to be able to bill an insurance company for massage services which only requires knowing what paperwork is needed and how to show improvement in a massage session. Anyone who can do basic massage and can create a change in a muscle can show improvement in a condition.

I guess I must have my own personal definition of medical massage because I have been doing it since 1989 when I started my practice with 250 hours of massage school. From the very beginning I was able to bill insurance companies and be paid and was also very successful in working with clients. That doesn’t mean I didn’t get more training through the 20 years of being a massage therapist.

I am not saying that having more training is not good and that all of those years and thousands of dollars that are spent are not worthwhile. I am not saying that more education can improve your chances of being successful.

What I am saying that anyone can be taught to do a basic massage in 100 hours of training. How successful they will be depends on them, just as it does with someone with 1000 hours of training. There are so many massage therapists that do have training and still are not successful. ABMP reports that about 50,000 massage therapists leave the field each year and though they don’t say why, I would guess that most are due to being unable to make a living whether that involves getting injured or sick or what.

The thing is that we really don’t know what is required as far as education in creating a massage therapist who can be effective and successful. As a profession we have not created any studies that show that 100 hours or that 1000 hours is the best.

I don’t really know what the answer is to the issue but am really open to hearing about solutions such as studies that could help create more successful massage therapists. Keith Grant’s solution is apprenticeship programs which seem to be put on the wayside to make room for the big massage school conglomerates such as Cortiva, Corinthian Colleges and the like. And with the increase in massage franchises that only pay massage therapists $15 an hour, I just have to wonder what exactly is going on.

Forms of Peer Supervision

Since many have not been exposed much to peer supervision or peer supervision groups, I am going to be writing as much as I can about them. There are many forms of peer supervision. You can work one on one with an experienced therapist who is trained in peer supervision or you can work in a group setting with the peer supervisor as the facilitator. This type of sessions that meet with a individual peer supervisor includes a fee for service.
Once you understand the concepts of peer supervision and how to work in a peer supervision group, you can start your own group by inviting your fellow massage therapists in your neighborhood or just others that you know. You don’t have to pay for this kind of regular meeting unless there is a fee for the meeting room. You can hire a peer supervisor to come in for specific things like learning to bill for insurance or to look more deeply at your helping issues or whatever is needed by the group.

The basic things to understand are things like this isn’t therapy. It isn’t one person telling another what to do. It is learning to listen and provide empathy in order for others to grow on their own in a supportive group. It is basically what happens on your massage table with clients when you remain present with them and learn to become aware of when you are fixing others on a grander scale. I have written a few pages on my website www.massagepracticebuilder.com, about how to set up and participate in a peer supervision group that you can read yourself, but to really learn how to work in a peer group it is necessary to work with an experienced massage peer supervisor who has at least 5 years experience in doing massage and preferably the same amount of time participating in peer supervision themselves.

One of my basic rules which I have actually adopted from Parker Palmer’s groups which he calls ‘circles of trust’ is “No fixing, no saving, no setting each other straight.” When I inform a new group member of this they often are left wondering what they are going to say or do in a peer supervision group.

A peer supervision group topics is really determined by the participants and their needs. The first few minutes of the group are spent checking in with each person to see how much time they would like to have to speak in that session. While there may not be enough time for everyone to speak, the others often learn just as much if not more from the person sharing their issue or story. ( an in person peer group size is usually from 3-8 people.)

After starting and running my own unofficial and free of charge online peer supervision group (massage_practice_builder at Yahoo Groups ) in the form of an online discussion group (which I started in about 2000 and used for sending out my newsletter and now is open discussions ), I have realized that there are so many lurkers and the group is dominated by a few people who like to speak out that so many are missing out that I have decided to start a private online peer supervision group where participation will be mandatory (well to a certain extent.) The other thing I am seeing from getting regular requests for email consultations is that there are many massage therapists out there who are in rural areas and don’t have a network of support so again the online peer supervision group will fill that need. Having a smaller group will allow participants to get to know each other better and be able to talk about the deeper issues that surround their practice. I will be facilitating the group and also writing a regular newsletter to stimulate conversation. I will be charging a small fee for my time and 20 years experience as a massage therapist and 5 years in peer supervision. To find out more and apply to join please see my website www.massagepracticebuilder.com .

Peer Supervision – Who needs it?

Peer Supervision is really a confusing term to understand. For the longest time I fought using the words and tried to call it everything but peer supervision – mastermind groups, mentoring, support groups.

The thing is that the best way to really understand what peer supervision is about is to experience it first hand. Once I participated and understood then I said – yes it is peer supervision.

Of course in my opinion every massage therapist needs to participate in peer supervision groups and I have been thinking about what needs to be done to get it included in legal requirements of becoming a massage therapist – it is that important.

A massage therapist needs peer supervision if they want to become the best massage therapist that they can be. I wrote up some information on my website about who needs peer supervision.

While I think that people who have survived the 5 years in business mark as a massage therapist are drawn to peer supervision more, it can be really helpful for a massage therapist who is still in school or just starting out to get the assistance that they need in setting up and learning to run a massage business. Most people starting out are too focused on things like money and getting clients and think that they don’t need peer supervision. They also don’t really understand articles like “In the Service of Life” or books like “how can I help by Ram Dass. I know I didn’t when I was first starting out and there was no way that anyone could tell me that that was me in the article and book. It isn’t until one has struggled long enough or starts to feel burned out that the seek out peer supervision when it is the exact thing that can help prevent it and help a massage practice flourish.

So I am starting an online peer supervision group that you can read more about at my website – www.massagepracticebuilder.com. It won’t be quite the same as meeting in person because you get so much from hearing people’s voices and seeing people’s physical reaction, but it will be a way that we can start learning and sharing from each other in a much deeper way to help protect the future of the massage profession.

The Drama Triangle- The rescuer massage therapist

The therapeutic relationship is a very complex relationship that requires that we become more aware of the dynamics of relating to each other. One of the ways is by studying and learning about the Drama Triangle. I wrote about it initially on my website www.thebodyworker.com

It is really the underlying dynamic in most relationships but because of the power differential that occurs in the therapeutic relationship, the drama triangle can be more evident in a client/massage therapist relationship. There are three positions of the drama triangle -the rescuer, the victim and the persecutor. There is usually a combination of them at work in a therapeutic relationship or any relationship for that matter. One position leads to the next. The rescuer can become the persecutor or victim and any combination of roles.

As massage therapists we are often taught to ‘fix’ a clients pain and injuries. Many massage therapists come to the profession wanting to ‘help’ others. Clients come to us looking to be fixed and taken care of. One of the roles on the drams triangle is the rescuer. We think we need to get the client out of pain.

People who are in pain or sick or injured quickly take on the role of the victim -wanting someone to fix the condition for them. This is the basis for modern medicine. Needing to be fixed they will find a rescuer to help them. As massage therapists we often take on the role of rescuer but we can also move into any of the other roles with clients and also within ourselves. Becoming aware of how we rescue (help, fix) is not an easy process. It doesn’t just stop overnight. When the process occurs internally taking on various roles at different times, it is usually can lead to feeling stuck in building a practice or finding a massage job. We blame the economy or bad spa owners for our lack of success.

Rescuers need to rescue to feel good about themselves. They need victims to be successful. A rescuer thinks everyone needs their help even those who are not directly asking for it. Rescuers don’t know how to take care of themselves so they focus on others. Rescuers usually have deep unconscious beliefs about themselves that they are not good enough so they rescue to feel good about themselves. Rescuers see others pain so clearly because they are filled with pain of their own. It easier to help others with their pain instead of addressing their own pain. Rescuers are not usually aware of their own pain or even think that they have any issues to work through. They are so busy helping they can’t see their own pain. They say things like “I just want to fix this psoas” or “if only I knew more anatomy, I could fix this”. It is a very unconscious process meaning that most are not even aware of the dynamics and their own part in each interaction. Rescuing others tells the other person that they are not good enough or smart enough to help themselves. Rescuers often end up underming others and reinforcing the victim stance. It is hurting more than helping. Rachel Remen MD explains this beautifully in her article “In the Service of Life”.

The early child/parent relationship sets us up for the drama triangle with parents often taking on the role of rescuer. The child isn’t old enough, smart enough and needs to be protected from the world. When are early childhood needs aren’t met ( which they rarely are ever totally met even with the best of parenting) we often are left waiting to be rescued. We fear asking for help because we may be further abandoned and hurt. We begin helping others so that they will become dependent on us and not leave us.

The thing is that every person has within themselves the power to find the answers to their health problems, business building problems or whatever they are faced with. You and you alone are your best source of advice if you can only begin to access your true self and listen to yourself. As a massage therapist our role is to be present for others as they uncover their own answers and true self. The thing is that you have to know your own self first before you can do this with a client.

People don’t even become aware of their rescuing habits until it becomes too painful to bear anymore. This is usually when a career in massage comes to an end but it doesn’t have to end if one can find the courage to begin to get off of the triangle.

The way off of the triangle is to start learning to feel the pain of abandonment and/or the pain of not getting one’s early needs met. It means learning to take care of yourself in every aspect of your life from being financially sound, healthy, eating the right things, exercising and taking car of your internal needs for acceptance, love, appreciation and recognition. It is about becoming more aware of what you are feeling when a client arrives at your door wanting to be fixed. Staying present with the feeling means that you can have the feeling and not act on it but use it to become aware of what you are thinking or what belief you have about yourself that is creating this need to rescue.

Changing doesn’t happen overnight. It is a process and it can be supported by getting regular peer supervision sessions with an experience peer.