Charging for massage services
One of the main things that I see massage therapists doing is undervaluing and underpricing their massage sessions.
While we want massage to be affordable to many - what is affordable? What are people willing to pay for their health and the service of massage?
It also depends on what you need to be able to make a nice living - so that you aren’t constantly struggling to get by. Figuring out your cost per client and figuring out what you need to charge can help you get clearer about what you need charge. It is a business after all and you need to be able to run it on sound financial principles.
Everyone should charge something different based on their needs. The massage profession also tends to attract people who don’t have many “need” or wants. While this may seem noble and all serving, it also creates an image that seems to say - we aren’t deserving.
There is such a fine line between wanting things for material purposes and wanting things because they will bring joy or peace to your life.
What we do is more powerful than what any doctor does. We spend so much more time with people exploring their health issues with them. What should we be paid for that? What is that worth?
How can we best serve people? Mainly by taking care of ourselves and having the money we need to do that.
Mikeann Valterra talks about noble poverty and other issues that we are faced with in her book “Why Women Earn Less“. I think it could be called “Why massage therapists earn less” The book really hit home in so many ways and I see the issues so prevalent in the massage profession.
In it she says:
“Underearning happens when you repeatedly (and consistently) make less than you need or than would be helpful to you , usually despite your desire to make more money. Put another way, An underearner is someone who doesn’t get paid as much as might be expected, given her experience, education and training.”
Some of the common “excuses” massage therapist use for not making the money they need are things like:
- it isn’t about the money — It is about the money. You need to make money to live comfortably and save for retirement. You deserve it. Money is what it takes to help relieve poverty, hunger and other social issues are world is faced with
- I don’t need much. –There is a fine line between not having needs and not feeling self confident enough to ask for what you need. Not needing much, people think that they are “noble” and think that to have money it is somehow wrong.
- Not being able to ask for what one needs is what I call “The code of the caretaker” - We do for others what we wish that they would do for us. It shows up in a massage practice in various ways. One of them is undercharging for our services. Thinking things like “who would pay so much for me to work on them” is loaded with inner beliefs that just aren’t true.
The other thing is the fact that there are people in poverty that could use massage and it is just not affordable. Places like Massage Envy are making it possible for everyone to get a massage. (Although I think there is a whole other side to companies like this in the way they treat massage therapists by only paying them $15 per hour. Who can live on that?
Feeling like you have to underprice your services to be available to such populations is a personal choice. When you have to work for less, you have to work more hours to pay the bills. As a massage therapist, the number of hours that you can do massage in one week are limited first by the number of hours and then your physical and emotional strength to do massage. The length of one’s career is greatly affected by how much you undercharge for your services even in the beginning. If you are having to work long hours the fact is that it does take it’s toll on you.
(I for one am the shining example. I have been doing massage for 17 years and I took over a practice where the guy was only charging like $25 per massage. I felt like I couldn’t raise it too much to start with or I would lose all his clients and prospects. So I worked more. After 17 years I can say I should have charged more in the beginning. One of the reasons why I started my website projects was because I was burned out! I couldn’t physically or mentally take dealing with clients and my health started suffering. While part is due to just plain aging - most of it is because I neglected to charge what I needed to live. I was always struggling to get by and always giving too much to others thinking it would get me more in some way. What it got me was burned out.)
So what is a realistic amount for massage therapists to charge for their services.
Charge what you need to make so that you don’t feel resentful about the work was the advice of Mikelann Valterra. I totally agree. I have been working for some insurance companies who pay me less than my $75 per hour fee and I am starting to feel resentful. I am hoping to move away from taking insurance and get back to my cash practice.
What do you need to charge?
October 31st, 2006 at 10:36 am
Julie:
Thanks so much for bringing this subject up. I personally think to have a thriving practice and getting therapy to the masses I think $50.00 is a good price to be.
I am just curious in Seattle @ $75.00 per hour is your book full? This is how I look at it, a great massage is a great massage whether you charge $100.00 or $ 50.00 and the same can be said about a bad massage. If one is a great therapist why not try to make it attainable for all who need it. If one is good they will have more business then they will know what to do with.
As I stated in a previous post this is an area I struggle with. When I get large enough and I hire great therapists,I will want to pay them an honorable wage and still run a great business.
The thought of a mill like a massage envy sickens and scares me. In my opinion it takes out the personal care that we as therapsits offer.
So thanks again Paul
October 31st, 2006 at 11:05 am
Yes my book is full actually and it takes a few weeks to get in.
Can you live comfortably at $50 per hour? How many massages do you need to do a week at that rate?
I only want to do between 12-15 massages a week as that is all my body can take at this point.
I also am way underpriced for downtown Seattle. My rent is over $650 a month. A friend I share the office with charges about $120 per massage and she is booked solid too. I do my sessions differently - doing 50 minute sessions and doing them back to back for the most part. She always has time in between sessions and takes longer when she needs to.
The thing is that you can’t work on everyone.
Massage Envy fills a need and is nothing to be scared of. I thought that way too until I went there and had a massage and tried to get another massage without being a member. I only paid $49 for my first massage there which was awful. If I was going to go again, I would have had to pay almost $80 and I wasn’t going to pay that for an awful massage.
A bad massage is a bad massage whether you pay $49 or $80. I would rather get a good one and am willing to pay for it if I know it is good.
It also has to do with how people with lower incomes perceive massage. I had a woman who was a single mother, day care worker on a limited budget but she always had enough for a massage. She valued it enough to budget for it! Most people just use their limited income as an excuse. When you start making excuses it really only shows you what your beliefs are about something.
You have to just charge what you need to make to have a successful business and stay in business for as long as you intend.
There isn’t any right answer as to what to charge except what is right for you.
November 1st, 2006 at 12:35 pm
thanks so VERY much!!! needed this today!!!!! it is as true today as it was 13 years ago when i started!! wish i had done some things differently. i am in seattle,too!!!!
November 3rd, 2006 at 12:42 am
This is my retirment income. SS income >$700/month. Theraputic massage income over $600/week. My minumum fe is $20/session. For the insurance company that is $20 for each 15 minuit segment but for those that have devoted their life to the ministry like myself aditional segments are acording to their need and and additional payment is at thier option. I usualy go to thier home or office where thier is usualy a group of two or more, one group is at a Reiki practitioner where one client consistently pays $60 another $40 the host and an elderly $20 all between 9 ans 12 am. I basicly have no over hed besides my car, insuranc and taxes. Because I am a specialist the demand for my services is always a little more than my capacity so I ration it according to need.
Hans Albert Quistorff, LMP
Antalgic Posture Pain Specialist
November 3rd, 2006 at 5:22 am
What perfect timing for this topic! I have been in practice for 8 years. My office rent is $755. I live in a town where it is massage therapist central! Which is good because not every massage therapist practices the same.
I take continuing ed classes on a regular basis and I am getting more involved with advanced work like TMJ work, working in the mouth & advanced craniosacral…my work has changed a lot and along with that so should my price - I just decided that. I also handcraft bodycare products using natural ingredients, herbs and essential oils that have anti-inflammatory & anti-spasmodic properties. I make a muscle spasm salve which works wonders, a muscle relief oil and during cold ‘n flu season I make a cold ‘n flu oil with infused rosemary oil. After making sure they aren’t allergic or sensitive to the ingredients I personalize the treatments as much as I can and let me clients know what I am using on them and why and also if I am going to try a new technique on them and why I think it would help them. If I read an article that may apply to their situation in life or to their current health condition I copy the article and give it to them - I’m always thinking of ways to help my clients feel better because I am always on that quest for myself - joy & peace!
Before I decided to raise my rates I received massages from seasoned LMTs and those that had recently graduated. There were some good massages, a few great, and some average. The average will change with experience…and their rates were the same as what I was charging - even the LMTs who just graduated.
So after a thorough analysis of what my process is with the different types of clients I see I have adjusted my rates accordingly because I am confident in my skills and know that I am constantly improving them because I get bored with doing the same type of massage - that’s just the way I tick.
To give an example some of my chronic pain clients I end up spending
1 1/2 hr. with them between doing the intake, range of motion testing and visual observation…and when I work on someone new I tend to work slower because I want to see what their body is going to best respond to. So now I’m going to charge accordingly for that first visit for a new chronic pain client.
Therapeutic massage is preventative health care and it is our job to educate the public about that. We should constantly be educating about the positive effects massage has on every major system of the body…the paradigm needs to be shifted that it is a luxury. If you feel you want to give back to the community you could also offer massage once or twice a month to those that are on fixed incomes at reduced rates…
So do what you’re passionate about but get paid for the value of what you bring to your community and ultimately to the planet.
Peace,
Michele