http://thebodyworker.com/massage_blog/dealing-with-cancellations/ Exporations in the Theory and Practice of Massage Fri, 18 May 2012 17:25:40 +0000 hourly 1 http://wordpress.org/?v=3.3 http://thebodyworker.com/massage_blog/dealing-with-cancellations/comment-page-1/#comment-103 Andi Tue, 19 Dec 2006 01:09:15 +0000 http://thebodyworker.com/massage_blog/dealing-with-cancellations/#comment-103 I have dealt with the problem of cancellations time and time again. I have my patients sign a cancellation,no show,and late policy form in my office now and find that it's effect has been positive from every client. When I am talking to them in my treatment room I acknowledge that they have signed this form and ask if they have any questions about it. Although some don't actually read and could easily be signing their "first born" over to me:) My stance on the issue is that we have both signed a form stating the office policy on 24 hour cancellations and such that I charge accordingly after all this is a business and my time is more valuable then maybe I am charging. I have dealt with the problem of cancellations time and time again. I have my patients sign a cancellation,no show,and late policy form in my office now and find that it’s effect has been positive from every client. When I am talking to them in my treatment room I acknowledge that they have signed this form and ask if they have any questions about it. Although some don’t actually read and could easily be signing their “first born” over to me:) My stance on the issue is that we have both signed a form stating the office policy on 24 hour cancellations and such that I charge accordingly after all this is a business and my time is more valuable then maybe I am charging.

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